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Market Trainer in Houston, TX at Echo Park

Date Posted: 11/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/10/2018

Job Description

The Market Trainer is responsible for facilitating store level training for all Sales, Reconditioning and Business Operations at the selected EchoPark dealership.  This highly visible and accountable position drives development and growth plans for all family members at their location.
 
Duties and Responsibilities:
•    Facilitate a wide range of courses to training department standards
•    Conduct process/application training.
•    Create role-play scenarios to mirror realistic retail automotive environments for a wide range of processes
•    Coach, critique and adjust training approach to obtain functional competence across a broad range of learning styles.
•         Assist the dealership General Manager in creating and maintaining family member development progress
•    Document training events, training outcomes and progress versus objectives within established metrics.
•    Drive culture at dealership locations
•    Schedule and manage the logistics of local training
•         Assist in training for new store opening and other surge trainings
Qualifications:
•    Able to become fluent in relevant Playbooks (Standard Operating Procedures)
•    Able and willing to maintain 25% nationwide travel schedule.
•    Must be technologically adept and capable of working with Power Point and other training tools.
•    Strong understanding of retail automotive vehicle processes and customer behaviors.
•    Strong understanding of Microsoft Office Suite.
 
Desired Experience:
•       College degree
•       3-years of retail automotive experience, in sales or fixed operations
•       Training and facilitation experience.
•       Instructional Design experience preferred.
 

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